If goods are to be returned to Church Farm Brewery, they must be returned in their original packaging and within 14 days of purchase. You will be refunded for the goods once received back into our warehouse.
Contact us at email@example.com if you would like to return your goods back to us and we will help you to do this.
If there is a problem with your order or items are faulty, you must inform Church Farm Brewery within 30 days of receipt of the order to obtain a refund. To report a problem please contact us at firstname.lastname@example.org.
We are unfortunately unable to offer refunds after this time period has elapsed, but we will do everything in our power to try to work something out.
If an attempted delivery is obviously damaged, you are within your rights to refuse the order, at which point it will be returned to us. If you choose to do this, please contact us at email@example.com and we will issue either a resend of the order, or a full refund, whichever is preferable.
We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.
This does not affect your statutory rights.
As these orders are paid for in the UK, VAT is payable on all online shop orders.